Possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests' expectations KEY RESPONSIBILITIES & ACCOUNTABILITIES Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience. Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations. Promptly and accurately takes food and beverage requests from Guests. Ensures expedient service of food and beverages to the Guest. Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate. Learn menu and beverages, expertly recommends and upsells on items. ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger. Follows all Fridays Service Style Standards. Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicable. Practices conversational ordering by mentioning current promotional features.
Associated topics: anfitri?na, anfitri?n, anfitri?nes, dining room captain, food and beverage server, servidor de banquetes, steward, waiter, wine, wine steward