Location(s): CO - Golden Are you looking for an exciting job where you can put your skills, talents and education to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A professional position at Xcel Energy could be just what you re looking for. Position Summary Provides support to control and ancillary systems associated with electric generation, transmission, and distribution. Manage and maintain the physical layer of our IT infrastructure to best practice standards ensuring reliability, resiliency, and long term operational sustainability. Operate and support the system maintenance processes. Collaborate with users and technical teams to support incident resolution, systems monitoring, and problem analysis. Essential Responsibilities Technical Support - Design, code, test and integrate software and hardware for the Electric Energy Management System - Supervisory Control and Data Acquisition (EMS/SCADA) systems using input and direction from management.User Support - Gather and document user requirements and work with the EMS/SCADA team to ensure requirements are met. Provides basic contextual and technical information to users. Assist users in identifying difficult technical problems and devising solutions. Advise users on available approved technologies. Work with users to translate user requirements into technical solutions.Problem Resolution - Assist in producing new and revised software enhancements for the EMS/SCADA and affiliated downstream systems. Investigate and resolve problems involving complex systems and/or networks of systems. Provide problem identification for production incidents. Identifies and implements solutions to production incidents. Identify and resolve production alerts. Provide support for systems testing and validation activities. Participate in and contributes to problem reviews.Communications - Clearly and concisely communicates operational status whenever requested. Actively participates in regular status meetings. Prepare written status reports and responses to customer inquiries. Minimum Requirements Bachelor s degree in Information Technology or related field or equivalent experience preferred.At least one year of related experience.Demonstrated strong business and technical acumen.Strong written and oral communications skills.Demonstrated ability to learn new technologies and effectively apply learning.Ability to work independently as well as part of a team. Preferred Strong preference given to candidates with experience with EMS/SCADA systems.Server / workstation maintenance.Active directory support.Programming: Perl, C-based language, and Visual BasicUnderstanding of RDBMS and SQL experience.OS specific: UNIX/LINUX and shell scripting. _______________________________________________________________________________________________ As a leading combination electricity and natural gas energy company, Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy, we strive to be the preferred and trusted provider of the energy our customers need. If you re ready to be a part of something big, we invite you to join our team. Posting Notes: CO - Golden || CO - Golden || United States (US) || Public Service Company || 55000:Business Systems || Full-Time || Non-Bargaining || Requisition Number: 17636Equal Opportunity Employer: Minority/Female/Disability/VeteranIndividuals with a disability who need an accommodation to apply please contact us at ...@xcelenergy.com Associated topics: administrator, http, maintenance, network administrator, operating system, sccm, scom sccm, system administrator, system center configuration manager, tcp
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